Netflix Not Working? Hither's What to Do.

Let's troubleshoot your problem so you lot can get back to Netflix and chill.

Brianne Sandorf

Staff Writer, Habitation Security & Smart Home

Read More

Ah, Netflix. Not that long ago, the streaming service made a splash every bit a disruptor in the video-rental industry. Now, Netflix is and then ingrained in our lives that it's disruptive but when it stops working.

Maybe the conditions's bad. Possibly you're stuck at home, sick. Or perchance yous were just looking forward to an Outer Banks binge. Whatever your circumstances, don't despair! It'south relatively easy to fix many Netflix error codes. We'll start with the basics and work up to the more complicated stuff.

Troubleshooting Netflix

There are a lot of possible Netflix errors, and nosotros won't cover them all in this piece. Netflix has dozens of articles covering different mistake variations that we simply can't tackle in 1 go.

The skillful news: a lot of them are similar. As a general rule, when you come across a trouble, we recommend trying the following:

  • Check your net connection.
  • Disconnect your mobile device, Goggle box, or computer, then reconnect.
  • Sign out of your Netflix account and sign in again.
  • Check your account settings.

Checking on the status

Netflix very rarely goes downward completely, as in—everyone is having problems accessing it. Here's a great pro tip on that, though. If you search Google for "Netflix down" yous will almost ever see reports from websites explaining what is happening and why there is a server trouble for everyone. The same thing happens with major platforms and apps like Gmail and Facebook. Then sometimes the problem is with the actual streaming media provider and non just one of the error messages below.

So we gave you ane pro tip, here's an even improve one: In that location'due south a website you tin can check that shows whether Netflix is upwards and running. Bluntly, it's almost ever dark-green for all systems become. It is worth checking though if you are hankering to sentinel that brand new pulp thriller that just came out starring a famous thespian. It's probably not that great but who knows? Perhaps Brad Pitt volition make it all work. If Netflix is down for anybody, the site volition allow you lot know.

One concluding tip here. If there'due south always an extremely popular show or pic on Netflix and you are having trouble accessing, know this: So is everyone else. The servers might be overloaded. Sometimes, the all-time workaround for this is to simply wait until a day or fourth dimension when not equally many people are watching, such as later at night or in the morning time.

Got it? Otherwise, permit's jump to some specific fault codes you might exist seeing.

Netflix Mistake 0041

Device or connectivity effect

If yous're watching Ozark and this fault bulletin pops up, don't panic. Either your internet's not working correctly, or in that location's data on your playback device that needs to exist refreshed.

For this issue, Netflix recommends that you articulate the app's information and restart your playback device. Or, if the problem seems to be related to connectivity, you can restart your domicile Wi-Fi network.

If you're watching on a portable device, endeavour moving around the house to encounter if you tin get a improve signal. And if all else fails, y'all can try a different net connectedness, if it'south available, or restore your internet settings to the factory default.

Similar error codes: Error tvq-st-120, Error AIP-704, Mistake UI-400, Fault 12001, Error 5403, Error 11853, Error 1011, Mistake 1012, Mistake 1016, Error -11800

Netflix Error 100

iOS device issue

Netflix Mistake Code 100 is associated with AppleTVs, iPhones, iPads, and iPod Touches. To prepare this, effort the following:

  • Sign out of your Netflix business relationship, then sign back in.
  • Reinstall the app.
  • Restart your iOS device.

Like error codes: Error 1001, Error 10023-5009

Netflix Fault 7034

Unknown upshot

If the basic troubleshooting steps we recommended at the beginning of the article don't piece of work, you lot'll have to contact Netflix customer back up directly at 1 (866) 579-7172.

Like error codes: Fault 1004

Netflix Error (AIP-705)

Device or connectivity issue

Similar 0041, AIP-705 tin can become ii ways. Information technology can mean that your net connectedness merely isn't up to snuff, or it can mean that at that place's one-time information stored on your playback device.

If you can determine that your cyberspace connection is stable, effort signing out of Netflix and restarting your Blu-Ray role player or smart Telly.

Netflix Fault NQL.2303

Android device event

You lot might get this error message if you lot have an Android phone or tablet. It means that your Android device is having an event with downloading Netflix content. You can try our basic troubleshooting steps, just in this case, they may not work. Y'all'll have to watch The Unbreakable Kimmy Schmidt on your Xbox or laptop instead.

Netflix Error NQM.407

Android payment issue

This one pops up on Android when Netflix hasn't received its payment. That doesn't mean you did anything dishonest. The error could occur because your carte'southward expired, or because your bank or credit union wouldn't release the payment, or because there was a problem with your billing address.

Check the payment method on your account. If everything looks adept, you'll probably have to reach out to Netflix and/or your financial institution to larn what's going on.

Netflix Error S7111-1957-205002

Safari consequence

The S7111-1957-205002 issue may pop upwardly when y'all utilise Safari on a Mac. You can remove the Netflix information from the browser, or yous can force-quit Safari and endeavour once again.

Heads Up

If you have an iPhone, iPad, or iPod, don't worry most S7111-1957-205002. Netflix indicates that this error is Mac-specific.

Netflix Fault S7111-11101

Browser upshot

This result is a Mac-specific browser error. The best way to articulate it up is to visit netflix.com/clearcookies.

Netflix Error TVP-832

Connectivity issue

Netflix says that TVP-832 normally indicates an net connectedness problem. To overcome this issue, the company suggests trying some or all of the post-obit:

  • Disable protection software, such every bit VPNs.
  • Restart your playback device.
  • Sign out of your Netflix account, then sign dorsum in.
  • Check your internet connectedness and restart the modem/wireless router if needed.
  • Connect your playback device directly to your modem.
  • Alter your connectivity settings dorsum to the default.

Similar error codes: Mistake NW-ii-5

Netflix Error U7111-5070

Age result

If you get this error asking you to verify your historic period, information technology's easy to rectify. It just ways you created your Netflix account in an area where yous have to be a certain age to view mature content. Get to netflix.com/verifyage to confirm that you lot're not too young to watch Blackness Mirror.

Netflix Mistake UI-120

Communication consequence

This error indicates that your playback device is having a difficult time "talking to" Netflix. To resolve this, try signing out of your Netflix account. If that doesn't work, restart the device. And if that doesn't piece of work, you're going to accept to contact the device manufacturer.

Netflix Unexpected Error

Browser issue

When you go an Unexpected Error message, information technology'southward normally considering of the device's browser. Per the fault instructions, refresh the page and see if that fixes it. If that doesn't work, try switching browsers.

Epitomize

Hither's a roundup of what nosotros covered in this guide, all in one user-friendly table.

Error codes

Potential causes

Potential fixes

0041, tvq-st-120, AIP-704, UI-400, 12001, 5403, 11853, 1011, 1012, 1016, -11800

Device or connectivity issue

Clear app information; cheque connection

100, 1001, 10023-5009

iOS device issue

Sign out, reinstall the app, restart your iOS device

7034, 1004

Unknown

Call Netflix customer service

AIP-705

Device or connectivity issue

Check connexion; sign out and restart your device

NQL.2303

Android device upshot

Switch to a non-Android device

NQM.407

Android payment result

Cheque your account, then phone call Netflix and your financial institution if you lot can't detect the trouble

S7111-1957-205002

Safari issue

Clear browser data; force-quit Safari and reopen it

S7111-11101

Browser issue

Visit netflix.com/clearcookies

TVP-832, NW-2-5

Connectivity issue

Troubleshoot internet connectivity

U7111-5070

Age effect

Visit netflix.com/verifyage

UI-120

Communication issue

Sign out and restart your device; telephone call the manufacturer if needed

Unexpected Fault

Browser effect

Refresh

To no 1'due south surprise, we drew heavily from Netflix'south help center to create this guide. If we didn't cover your mistake, endeavor looking upwards the specific lawmaking in the help center.

Light Bulb

Not sure what to watch? We've compiled all of the best content bachelor on Netflix in our Netflix Review.

Other streaming services

Sick of Netflix? If you want to replace or supplement your pop video streaming service, nosotros have some recommendations for ya.

All-time streaming service alternatives to Netflix

Get a new internet provider

If your Netflix errors are usually related to a bad net connection, information technology may be time to look for a new Internet access provider. Hither are our recommendations.

Recommended internet providers

Provider

Monthly price

Download speeds

Acquire more

Xfinity Internet Xfinity Cyberspace $nineteen.99 $79.99 l 1200 Mbps
CenturyLink Internet CenturyLink Internet $50 $65 100 940 Mbps
AT&T Internet AT&T Internet $55 75 100 Mbps
Viasat Internet Viasat Internet $30 $169.99 12 100 Mbps
Verizon High Speed Internet Verizon Loftier Speed Net

Now that you know, hither are your side by side steps.

If yous're looking to try a dissimilar service, check out our recommendations.

Is your cyberspace service provider riddled with issues? We can recommend something better.

Brianne Sandorf

Written by

Brianne Sandorf

Brianne has a degree in English and creative writing from Westminster Higher and has spent 6+ years writing professional, enquiry-based content. Before joining Reviews.org, she wrote rubber and security content for ASecureLife.com. Her pieces and quotes are published across the spider web, including on MSN.com, Social Catfish, and Parents.com. Hobbies include wearing a seatbelt, wearing a life jacket, and keeping her arms and legs inside the ride at all times. Contact her at brianne@reviews.org.

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